HLWG: Leadership is Local

Intermission? The Pause that Refreshes? The Seventh Inning Stretch? The Hill Leadership Working Group took a break from reading new material in March, and devoted our discussion to distilling learning from the readings we have tackled so far:
  • Leadership is an Art, by Max Dupree
  • The No Asshole Rule, by Robert Sutton
  • The Art of War, by Sun Tzu
  • The Prince, by Niccolo Machiavelli

We have touched upon multiple perspectives, cultures, and indeed millennia.

 
Our discussion was just as divergent, but through it, we did settle on some lessons, or at least important ideas, that emerged through the course of the past six months together:
         Prepare, and then prepare some more.
         Know thyself.
         Learn from where you have been.
         Know where you are going.
         Be fair, be clear, be strong.
         Care for those around you, and don’t keep it a secret.
         Understand the difference between compliance and cooperation.
         Great leaders develop great leaders.
Each of these themes emerged from multiple authors, and resonated with multiple participants.
 
Another observation emerged from the discussion, as well. I tended to steer the discussion toward enterprise- or organizational leadership. I wanted to talk about lessons for senior executives. The group, by contrast, kept bringing the discussion back to very personal examples, especially parenting our children. As I reflected on that, I proposed the following explanation: most meaningful leadership is intensely personal, even intimate. It is person-to-person, based on trust and familiarity, respect and deep concern. What better example than a parent and a child? Organizational leadership, at its best, create environments where meaningful leadership relationships can flourish.
 
Our next meeting will be Wednesday, April 16. The book will be True North, by Bill George.
 
Hope to see you then! Feel free to contact me with any questions.
 

Hill Leadership Working Group: Machiavelli's The Prince

The Hill Leadership Working Group tackled Machiavelli’s The Prince yesterday. It was another great meeting. I definitely learned some things about ethical leadership, as well as the other kinds.
 
Politics was full-contact in fifteenth/sixteenth century Italy. Machiavelli’s advice reflects that reality. The following paraphrases of his advice to aspiring princes tell the story:
  • Crush your opponents, or plan to be crushed.
  • Be miserly rather than generous.
  • It is far better to be feared than to be loved (although it is imperative to avoid being hated or despised).
  • Embrace your animal nature – be cunning and strong to avoid traps and to defeat predators.
  • Lie and deceive, but only in ways where you will not be found out.
  • Strongly discourage unsolicited input from others.
I won’t be re-writing the Hill Center’s mission statement based on that advice. However, the text still offered great fodder for discussion some highly applicable lessons for ethical – and effective - leadership.
 
The group took the discussion beyond those particulars, to consider some of the differences between statecraft and the more intimate work of organizational or team leadership.   While his techniques (or their more modern analogs) make sense for maintaining subdued subjects or keeping adversaries at bay, techniques such as widespread deception and practiced parsimony are unlikely to motivate a project team or an employee base.
 
We did find some directly-applicable wisdom, however. We were reminded, yet again, how important it is for leaders to be prepared, and to constantly monitor all aspects of their circumstances. Indeed, one group member pointed out that preparedness brings with it a kind of optimism, a confidence that enables us to do and be our best. While we might not agree with Machiavelli’s recommendation that leaders discourage unsolicited advice, we must agree that selecting and listening to close advisors is critically important.  His passages on miserliness – he believes that a leader should seem miserly rather than be accused of profligacy – reminded another member that limiting praise in general can enhance the impact of a few, well chosen words in the right situations.
 
Finally, we talked about human nature and the needs of people, be they subjects, team members, or employees. Machiavelli ascribed to people a fickle self-interest and a short attention span. While we are inclined to criticize his conception us unduly pessimistic, we had an interesting discussion about employees’ and job seekers’ needs and priorities. Much has been written recently about employees placing meaningful work above compensation in various job satisfaction surveys. We heard in the meeting that more recent surveys reveal a shift back toward compensation as a driving factor in job selection. This could be due to a tightening economy, or any number of factors. But, the variation reminds us that we are neither purely selfish nor purely selfish.
 
The text also reminds us how important it is to be realistic and attentive to what our specific team members need, want, and value. Machiavelli’s recommendations are aimed at control, about how to capture and preserve power. We, as leaders, seek to do more: we seek to achieve organizational goals by motivating and coordinating people. We can do so most effectively by seeking harmony between the objectives of our teams and the needs of our people.
 
Following are summary thoughts from the group:
·        The text boils down to a version of sustainability: Machiavelli’s view of sustaining power is to control outsiders and yourself.
·        How do we harness the individual needs that everyone brings to the table? Machiavelli focused on control. Achieving harmony requires less control of individuals, and more control of circumstances.
·        The book was about survival, and there is no text more valuable than The Prince for teaching survival in organizations.
·        Machiavelli also teaches us how to manipulate the here and now. We are right to question how important that is – is positioning ourselves what really matters in life?
·        We read in Machiavelli how important it is to be prepared and aware of all potential events.
·        “Smart people learn from their mistakes. Intelligent people learn from others’ mistakes. Machiavelli learned from both.”
 
We will change things up a bit for next moth. Rather than tackle another book, we are taking a break from new reading to reflect on what we have read so far. We’ll spend next meeting in a somewhat more facilitated discussion about what we’ve learned and how we have been able to apply that learning to our work lives. The assignment, then, is to think about:
·        What we have taken from these meetings
·        Instances where we have successfully applied our learning
·        Instances where those applications have been less successful, or the outcomes unpredictable
We hope to see all members of the group – and newcomers, who are always welcome – at the Hill Library on March 19, 7:30 AM.
 
Respectfully Submitted,
 
 

Hill Leadership Working Group: The Art of War

Another month has brought another great meeting of the Hill Leadership Working Group. We read a truly venerable classic, Sun Tzu’s The Art of War.   Emma Sandberg led the discussion, providing a really thoughtful and comprehensive discussion guide.  I’m consistently impressed by the degree to which group members are committed to providing, for one another, a stimulating and enjoyable discussion. I posited that this group could achieve that end stimulated by the New York Telephone Directory, but I promise to be thoughtful enough in selecting texts that we won’t have to test that theory.  Master Sun’s text provided meaningful stimuli, indeed.
 
One member raised the question with characteristic directness: “I kept wondering why Chad had us read this book.”   The Art of War was written to advise Chinese generals on the strategies and tactics of war, over 2500 years ago. The clarity of many of his insights translates beautifully into both military and civilian leadership today. We uncovered and discussed some of those insights on Wednesday.
 
That isn’t why I chose the book. Weeks into my first “real job” after college, some basic office politics were teaching me the lesson that the world isn’t fair (and that I was even less smart than I looked, which was no mean feat). A grizzled veteran handed me a copy of The Art of War and said, “Read this if you want to understand what’s going on.” The book has been recommended to me by other people along the way as well, and I kept seeing it on managers’ bookshelves. It often looked unread. That was their loss.
 
The group uncovered all of the insights I found in the book years ago, and more. Sun reminds the reader of the critical importance of planning, and reminds generals to continually look at situations from multiple perspectives. He also teaches, preaches, and cajoles readers to engage only when they can win, and that the most successful general is one who achieves his ends while avoiding battle altogether. He talks about leadership in terms of moral authority and understands the nature of earning the respect of troops through compassion and especially through discipline.
 
We also had a very interesting discussion about the role of education and books in preparing leaders. The military, it was pointed out, focuses more on training than on formal education as a means of preparing for war. But, we all agreed that books have the power to inform, to present new ideas, and to stimulate new thinking. I think the group is effective in part because the books provide new ideas that we can then work together to integrate into our daily work lives.
 
The following were our summary ideas from the discussion:
  • Work smarter rather than harder. Constantly evaluate situations and seek the right course of action before acting.
  • Understand the morality of rule and of law. This will make the team accountable for upholding the highest standards of conduct.
  • Analyze an actual situation in terms of the ideal circumstances. Do not lose sight of either the optimal or the actual situations.
  • If you do not have to go to war, do not go.
  • Do not put yourself in situations where you cannot be successful.
  • Use texts like Sun Tzu for introspection, and to continue to learn and grow throughout your career.
  • Great leaders are absolutely committed to developing other great leaders around them.
I couldn’t have said it better myself.
 
Our next meeting will be Wednesday, February 20, 7:30 – 9:00 AM. The book: Niccolo Machiavelli’s The Prince. Any translation will do; click here for one option from Amazon.
 
 
 

Hill Leadership Working Group: the English call them "Arse..."

The Hill Leadership Working Group had another excellent meeting yesterday, with a dozen people in attendance. The December book was The No Asshole Rule, by Robert I. Sutton.   For those who have not read the book, the author addresses the problem of assholes in the workplace, defined as people in a position of relative power who denigrate and diminish those with less power. Other terms like “jerk” and “bully” also describe these characters, but none as accurately or evocatively as (the admittedly crude) “asshole.” You know you are dealing with one when you walk away from an interaction feeling diminished, denigrated, or otherwise worse than you did beforehand. These people can truly mess up an organization.
 
Sutton spends a good deal of time making the point that these behaviors are prevalent and costly for organizations, going so far as to lay out a framework for estimating or measuring their costs. He also points out that virtually all of us are subject to perpetrating these behaviors at some time, but that some people – he calls them, “certified assholes” – are shockingly consistent in their bad actions. He then sets out some tactics about how to keep them away, how to blunt their nefarious actions and empower others to resist them, and how to prevent one’s self from sliding toward those negative behaviors. He concludes with an interesting discussion about some potential strengths of these generally bad behaviors and some additional thoughts on how to fight back. The group didn’t seem to think it was a great book, but generally found it highly worthwhile.
 
Josie Taylor led a wide-ranging and stimulating discussion, which included practical discussion of hiring practices, and building a culture that excludes or blunts the impact of assholes. Many of these latter concepts were entirely consistent with Max DePree’s thoughts, expressed in our November reading selection, Leadership is an Art.   Group members were also in agreement that the phenomenon is more complex than Sutton seems to admit, and that it varies along a wide spectrum, from obviously offensive and detrimental, to merely annoying. 
 
One of the more interesting topics we touched upon was how to be assertive in the workplace without being a jerk. The key indicator is whether the person you are addressing walks away feeling denigrated, and we discussed conveying a difficult message without personal attack.    It was also pointed out that anger in the moment is often the enemy of excellent action. People talked about saving an email or letter written in anger for a day before sending, and a couple of members said that this was an acknowledged practice in their companies.   Some participants also made the point that, by their assessment, people are generally good, and that the role of culture is to encourage that innate tendency. 
 
As we concluded, participants offered the following summary thoughts about Sutton’s book: 
  1. The behavior of the organization begins with the people in charge. Actions speak louder than words in creating culture.
  2. Some cultures seem to be self-regulating: jerk behavior doesn’t pay off, and people feel empowered to reject and correct it.   What makes individuals feel accountable for doing so?
  3. On an individual level, there is more room for guidance on how to constructively conflict with assholes and their antics. Doing so inevitably requires strength of character as well as skill.
  4. Sutton did offer some guidance on how to police ourselves. In disagreements, he wisely advises us to speak as if we were right, and to listen as if we were wrong.
  5. Much of successful business is about risk management. On that basis, assholes are too costly to an organization, and Sutton’s suggestions help leaders manage risk constructively.
 
Our next meeting will be Wednesday, January 16, 7:30 – 9:00 AM, at the James J. Hill Reference Library (home of the Hill Center for Ethical Business Leadership, and some unbelievable architecture).   All are welcome!
 
Our book will be a classic in every sense: The Art of War by Sun Tzu. Any translation will work, but this time around I’ll be reading one from Gene Simmons, who took off his KISS makeup long enough to translate and comment on this ancient text. While many have read the book in the past, I have selected it because:
  • It is unofficially standard reading for businesspeople. When I tell people that, in my first job, a grizzled veteran handed me a copy and said, “read this if you want to understand office politics,” it is amazing how many people have a similar story to tell.
  • I’m interested in the degree to which military thinking should inform business thinking. Where are these metaphors helpful? What are the risks of using them?
  • It’s a good transition from the general topic of culture to the general topic of strategy.
  • I strongly suspect – let’s be honest here – that more people have the book on their shelves than have actually read it.
It is worth the effort.
 
See you in January! As always, don’t hesitate to contact me with questions about the group.
 

Meeting Summary: Hill Leadership Working Group

The Hill Leadership Working Group met for the second time on Wednesday, with 11 in attendance, and 13 members on the roster. We’ve outgrown our first meeting room already!  The main reading room at the Hill Library will be a great venue for the future: it’s a beautiful space that we cannot outgrow.
Discussion Summary: Key Points
We had a most lively and wide-ranging discussion on the Max DePree book, Leadership is an Art. Some of the issues and observations that stand out in my mind:
  • Much of the book describes not individual acts or aspects of leadership per se, but an ongoing commitment to creating an environment in which others can lead, follow, and thrive. 
  • Different situations call for different leadership styles.  Under some circumstances, the most effective leader will delegate broadly and demonstrate trust in subordinates to make decisions and execute. Other situations call for very directive, hands-on management. The most effective style depends on the organization, its stage of development and its immediate needs.
  • DePree also emphasized the importance of understanding and appreciating team members as whole people, with lives and commitments and dimensions outside of work. He also believes that leaders have a positive obligation to meet the needs of those people.
  • Management and manipulation aren’t dirty words, but an effective leader is thoughtful and judicious about what she manipulates – how she creates and manages situations in which subordinates and colleagues can succeed. 
  • Aspects of DePree’s work are timeless, but other aspects seemed dated. The group wondered whether some of his advice and perspectives are applicable to many companies today. We also wondered about the extent to which is perspective was informed by his circumstances: literally inheriting leadership of a company, Herman Miller’s strong legacy, the location in a small town, etc.
  • We discussed the extent to which DePree’s concept of a covenantal employment relationship – layered over a thinner, contractual one – actually characterizes most employment relationships today. 
    • We agreed that the degree to which many employers stress the at-will nature of employment necessarily affects our relationships at work, in opposition to DePree’s covenantal concept. 
    • Therefore, we have to recognize the degree to which our employees are volunteers, and motivate them accordingly.
  • Overall, DePree’s concept of a leader as a servant comes through loud and clear in this work.  He attributes that conception of leadership to guru and AT&T executive Robert Greenleaf, citing that author’s germinal work, Servant Leadership, at several points.   
  • The principal strengths of DePree’s book are to be found in his practical application of the tenets of Servant Leadership, and in the stories that illustrate his observations and advice.
 
A Work in Progress
I was genuinely delighted by the meeting, but not quite satisfied. I thought the discussion went very well, that it was interesting, engaging, and even entertaining. I believe that each person at the table spoke at one time or another during the session, and that everyone was engaged throughout. However, I also felt that our meeting process is still not optimal, as if I were tasting a soup on the stove that is very savory, but not yet quite right. How to balance the seasoning?
 
I sought and received process input from the group.  Members offered two suggestions, with which I wholeheartedly agree:
  1. Focus a bit more. Use the discussion guide to focus the discussion on a core theme related to the work.
  2. Gather key points. End the discussion about 10 minutes earlier, then lead the group to articulate the key points gathered from the reading. We will save these as a summary to be used over time.
We’ll start implementing these immediately, and I’ll solicit additional suggestions from the group, as well.
 
Next Meeting
The next meeting will be Wednesday December 19, 7:30 – 9:00 AM, at the Hill Library. The book will be The No Asshole Rule: Building a Civilized Workplace and Surviving One that Isn’t, by Robert Sutton, a professor at Stanford University. Josie Taylor will lead the discussion.
 
New members are welcome – for more information see the Webpage or my previous Blog post. Or, for any questions or comments, give me a call or drop me a line
 
CAW

Hill Leadership Working Group is Launched!

 
The new Hill Leadership Working Group met for the first time this morning, to establish the ongoing objectives, approach, and logistics for the group.  Based on the discussion that took place, I am looking forward to some very enlightening, stimulating, and enjoyable sessions. 
 
Here’s the skinny:
  • The primary objectives of the HLWG are to help participants learn and develop ethical leadership skills, and to encourage members to collaborate, improve, and solve problems together.
  • The group is open to anyone interested in ethical leadership. Participation is entirely free of charge.
  • The success of the group will depend upon mutual trust, respect, and confidentiality.
  • Our focus will be on practical application of learning to real-world leadership.
  • In order to best pursue our shared objectives, the group will remain non-partisan and secular.
  • The HLWG is a service of the Hill Center for Ethical Business Leadership. 
 
Logistics:
  • Regular group meetings will be held on the third Wednesday of each month, 7:30-9:00 AM, at the James J. Hill Library.
  • Prior to each meeting we will select a reading to be completed before the meeting. A group member will volunteer to lead the meeting.
  • Typical meeting agenda:
    • Introductions
    • Announcements or business
    • Response to the reading. A volunteer leader will share a summary and reflections (10-15 minutes). 
    • Group Discussion The remainder of the time will be for discussion, using an agreed-upon discussion guide. 
We will close when the discussion naturally concludes, no later than 9:00.
  • Group members may call on one another at any time to collaborate, confer, solve problems, etc. These ad hoc meetings may be held via teleconference, at the Hill Library, or at the members’ offices.
  • We will maintain a member contact list, available for the use of members only.   Inclusion on the list will be voluntary.
  • Notices will be posted on the Hill Center Website and Director’s Blog. Members will be notified via email. We will also use other technologies to promote communication and collaboration going forward.
All of the foregoing is subject to change based on our experience and the needs of the group.
 
Next Meeting:
Wednesday, November 21, 7:30 – 9:00 A.M.
James J. Hill Reference Library
 
Reading:
Leadership is an Art by Max DePree.
(The Hill Center will receive partial proceeds from purchases through links on this page.)
I selected this book because it offers a relatively brief, personal, powerful account of what I believe are important elements of ethical leadership.  His open style invites interpretation, discussion, and constructive disagreement.  I expect that we will have all of those elements in our next meeting! - CAW
 
 
For more information, e-mail or call me at 651-265-5459

Community and Cool Insights - more about the Hill Center Working Group

I spend a lot of time these days in conversations with people, trying to listen more than I talk (with varying levels of success).   This morning I met with Susan Kenny Stevens, who has been so generous with her very wise advice at a few points over the years.  Susan is in the process of retiring as a leader at Larson Allen, in every sense of leadership.  Her practice serves non-profits (clearly, her passion), and she's simply a remarkable person.

I shared with Susan my plans for the upcoming Hill Center Leadership Working Group.  I shared with her my goals for the group: to create a space and community for leaders that is part book group, part "kitchen cabinet," maybe a little bit of support group.  She observed, very simply, that people seek community in groups of this kind, and remembered another group in Denver that people consistently attended and raved about because it gave them "cool insights."

So, if I try to create the community, can we count on the participants to bring the cool insights?   The first meeting is October 24.

visit jjhill.org
BlogCFC was created by Raymond Camden. This blog is running version 5.9.3.006. Contact Blog Owner